Contact email: clarknacuiki@gmail.com
Vidbox operators (hereinafter referred to as “we” or “operators”) are committed to protecting the personal information you provide and the usage data generated during your use of the Vidbox Software (hereinafter referred to as “this Software”). This Privacy Policy is designed to clearly explain to you how we collect, use, store, share, and protect your personal information, and outline your various rights to your personal information.
Please carefully read the full content of this Privacy Policy before using this Software. Your behavior in using this Software is considered as if you have read, understood, and agreed with us to handle your personal information in accordance with the agreement in this Privacy Policy.
1. Collection of Information
1.1 Information Provided Proactively
1.1.1 When you register for an account, you must proactively provide a real, valid email address and set up your account password yourself. This information is the core identifier of your account identity.
1.1.2 When using features such as journaling, we will collect and store text content, images, videos, and related note information that you actively enter or upload.
1.2 Automatically Collected Information
1.2.1 When you use this Software, we automatically collect information related to your device, including but not limited to the device model, operating system version, unique device identifiers, IP address, and mobile network information.
1.2.2 We will automatically record your operational behavior data, such as feature access frequency, page browsing history, operation logs, and date and time stamps for using this Software.
2. Information Usage
2.1 Service Provision and Operations
2.1.1 We use the collected information to provide you with the core services of this Software, including basic functions such as account verification, data synchronization, log storage, and food shelf life management.
2.1.2 We utilize information analysis software for performance optimization, troubleshooting, and service stability enhancement through use cases and user habits.
2.2 Communications and Notifications
2.2.1 We may send service notices, security alerts, feature update notifications, and customer support responses through the contact email you provide.
2.2.2 With your explicit permission, we may push you personalized feature recommendations and software update reminders.
3. Information Sharing
3.1 Third-party Service Providers
3.1.1 To ensure the stability and security of the Software Services, we may commission third-party service providers (such as cloud storage services, data analysis services) to provide technical support, and such cooperation is bound by strict confidentiality agreements.
3.1.2 We will not sell, rent or share your personal information to third parties for marketing purposes, unless we receive your written permission.
3.2 Legal and Regulatory Requirements
3.2.1 We may disclose your personal information as required by law, legal procedures or mandatory orders from governmental authorities.
3.2.2 We may disclose relevant information to protect legitimate rights and the public interest when we discover that your behavior violates applicable laws and regulations or this Software User Agreement.
4. Storage of Information
4.1 Storage Regions
4.1.1 Your Personal Information will be stored on cloud servers compliant with international data security standards, the specific geographic location of the servers determined by the operator based on the deployment of the service.
4.1.2 We will adopt industry-standard technical and administrative measures to ensure the security and integrity of information during the storage process.
4.2 Storage period
4.2.1 We will retain your personal information for the shortest period necessary to achieve the purposes of the Privacy Policy.
4.2.2 If you voluntarily sign out of your account, we will permanently delete or anonymize all your account data within a specified period of time, no longer retaining information that can identify you personally.
5. Information Security
5.1 Security Protection Measures
5.1.1 We take full measures to protect your Personal Information from unauthorized access, modification or disclosure by employing multiple technical measures such as transmission encryption, storage encryption, access control and security auditing.
5.1.2 We have established strict data security management systems and emergency response mechanisms to respond to possible information security incidents.
5.2 Security Risk Alerts
5.2.1 Although we have taken strict security measures, there is no absolute security in the process of Internet transmission, and we cannot guarantee absolute security for the transmission of information.
5.2.2 Please safeguard the password of your account and do not share it with others, as you bear the risk of improper information storage on your own.
6. Your rights
6.1 Access and Correction
6.1.1 You have the right to log in to this Software at any time to access and view your personal diary contents, food records, and account-related information.
6.1.2 If you find the information to be inaccurate or incomplete, you can at any time correct and supplement it yourself through in-software features or by contacting customer service mailbox.
6.2 Account Logout and Data Export
6.2.1 You have the right to sign out of your account at any time. The sign-out process and specific rules can be found in the in-software help center or by contacting customer service consultations.
6.2.2 Before your account is logged out, you can apply for the export of your personal data, and we will provide you with support for the export of your data within a reasonable period.
7. Cookies and Similar Technologies
7.1 Cookie Usage
7.1.1 This Software may use cookies or similar storage technologies to remember your login status, optimize the software usage experience and personalize the interface display.
7.1.2 Cookies are small text files stored on your device that you can manage or delete through your device‘s browser or software settings.
7.2 Network Beacons and Analytics
7.2.1 We may use technologies such as web beacons to collect user behavior data for statistical analysis of software effects. Such data will be treated strictly to protect personal privacy.
8. Changes to Privacy Policy
8.1 Policy Update
8.1.1 We may update this Privacy Policy at appropriate times based on changes in business operations, legal regulations or technological developments.
8.1.2 After the Policy update, we will notify you via in-software notice or by mail, with the update date clearly marked.
8.2 Continuing Use Means Consent
8.2.1 If you continue to use this Software after the updated Privacy Policy comes into effect, it is considered that you have read and agreed to be subject to the updated Policy.
8.2.2 If you do not agree with the updated policy, please stop using this software immediately and contact us to request a sign-out account.